TERMS OF SERVICE & USER AGREEMENT

Transparent Terms of Service

Crafted in clear, human language. We honor your institutional autonomy: no subscription traps, no automated credit card recurring charges, and 100% intellectual property retention.

Last Updated: October 9, 2026

Zero Subscription Traps

Pure Pay-As-You-Go credit model. Purchased credits never expire, and your card will never be charged on an automated monthly retainer.

100% Question Bank Ownership

All test items, answer keys, and assessment rubrics remain exclusively yours. We will never sell or train public AI models on your private tests.

Integrity & Disconnection Recovery

Real-time exam telemetry with a 5-minute internet disconnection tolerance protecting students from accidental network dropouts.

1. Scope of Service & Definitions

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Plain English Summary: Gogotes is a cloud-based digital exam software platform. You utilize our software to host assessments independently.

Gogotes ("Service", "Platform") is an online assessment and Computer-Based Testing (CBT) engine engineered and operated by GogoLabs Studio. By registering, accessing, or deploying exams, your institution or organization ("User", "Evaluator") agrees to these terms voluntarily.

  • Evaluator: The school, university, company, training institute, or instructor configuring examination rooms.
  • Candidate: The student, applicant, or trainee taking the exam through the access link or classroom token provided by the Evaluator.

2. Credit Rules, Payments & Perpetual Balance

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Plain English Summary: You only pay when tests run. 1 credit = 1 active candidate session or 10 AI-converted questions. Purchased credits never expire!

Gogotes operates on a transparent usage-based credit model free of monthly retainers:

  • Exam Sessions: 1 credit is consumed per active candidate who starts an exam session. Absent candidates do not consume credits.
  • AI Conversions: 1 credit extracts up to 10 valid questions from PDF, Word, Excel, CSV, or TXT documents.
  • Perpetual Balance: All purchased credits never expire and remain permanently valid until consumed.
  • Zero Auto-Renewal: We do not store credit card credentials for automatic billing. All credit purchases are manually confirmed by you.

3. Intellectual Property & Confidentiality

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Plain English Summary: Your questions and answer keys belong to you 100%. We only process them for the technical execution of your exams.

We adhere to strict data ownership boundaries:

  • Sole IP Rights: All questions, KaTeX formulas, answer rubrics, and documents uploaded remain the exclusive property of the Evaluator.
  • No AI Exploitation: We will never use your private question banks to train public AI models or share them with third parties.
  • Instant Data Portability: You can export full gradebooks and question banks to standard Microsoft Excel or CSV at any time.

4. Proctoring & Anti-Cheating Safeguards

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Plain English Summary: The platform detects tab switching and tolerates internet drops up to 5 minutes for fair evaluation.
  • Session Telemetry: The system logs window blur events, fullscreen status changes, and response timestamps to furnish proctors with transparent audit reports.
  • 5-Minute Network Grace Period: If candidate connectivity drops, responses are held securely in local memory cache and synced immediately upon reconnection.
  • System Protection: Reverse engineering, bot attacks, and vulnerability exploits are strictly prohibited and result in immediate account suspension.

Questions or Enterprise Agreement Requests?

If your institution requires tailored data processing agreements or institutional procurement invoices, contact our team:contact@gogotes.com